BCC is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, share, and protect your personal information in the course of our business operations.

Collection of Your Personal Information

BCC may collect and hold personal information about you that you have provided directly to us, that we may have received from another source, or through your use of our website or services. This information may include (but is not limited to) your name, address, phone number, email address, job title, company details, resumes, and any other information relevant to your interactions with us.

We may collect this information when you:

• Submit an enquiry or contact us

• Apply for a job or subcontractor opportunity

• Engage our construction or fitout services

• Visit our website or social media channels

• Subscribe to our updates or marketing communications

Use of Your Personal Information

BCC may hold and use your personal information for a range of purposes connected to our business operations, including but not limited to:

• Processing job or project applications and providing services to you

• Responding to your enquiries or requests

• Contacting you to verify or update your details

• Sending you invoices or payment reminders

• Providing you with updates about our services or projects

• Managing employment, subcontractor, or supplier relationships

• Handling complaints or customer service issues

• Any other purpose you consent to or that is required by law

Sharing Your Personal Information

BCC will not share your personal information, except in the following circumstances:

• You have given us permission to do so

• We are required or authorised to do so by law

• We are conducting credit checks or managing payment defaults with a credit reporting agency

• We are working with a third party (e.g., IT service provider, consultant, subcontractor) who is assisting us in delivering our services

• It is necessary for resolving a complaint or dispute you have raised with us

Internet Statistics

BCC may use third-party tools such as Google Analytics to collect general information about how our website is used. This may include the number of visitors, the pages viewed, time spent on the site, and the browser or device type. This data is collected via cookies or tracking code embedded in the website and is used to help us improve the user experience and performance of our site.

Corrections and Deletions

You may request access to the personal information we hold about you and ask for it to be updated, corrected, or deleted. We may require you to verify your identity before processing such requests to protect your privacy and ensure the security of your data.

To make a request, please contact us at info@bcc.com

Security of Your Information

BCC takes all reasonable steps to ensure that any personal information we collect, use, or disclose is stored securely and only accessed by authorised personnel for legitimate business purposes. We are committed to safeguarding your data against misuse, interference, and loss.

Changing This Policy

BCC may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will apply from the date of posting. We encourage you to check this page periodically to stay informed about how we protect your personal information.

The purpose of this statement is to outline BCC’s approach to ensuring ethical and lawful (per Modern Slavery Act 2018) business operations and to protect those who are vulnerable to slavery risks within our supply chain.

Members of BCC’s supply chain (applicable subcontractor and suppliers) are required to report on ethical and sustainable procurement and labour practice per this policy and provide a written response to Annexure A. Subcontracting companies engaged by BCC are governed by the legal requirements of the Fair Work Act 2009 (Cth); which provides that all employees receive minimum rate of pay and acceptable working conditions including free from adverse treatment e.g., discrimination, harassment, and bullying.

BCC’s modern slavery framework consists of the following:

1. Commitment – standards defined and communicated internally and externally.

2. Action – supplier evaluation, self-disclosure, concern reporting, training, and preparedness.

3. Governance – monitoring reporting elements/ regulatory compliance, industrial notifications. Internal and external stakeholders are encouraged to report any concern or grievance.

A report can be raised with any member of BCC, however, if anonymity is preferable, concerns can be raised in writing to the HR Manager, PO BOX 7460, Cloisters Square WA 6850. All concerns will be investigated appropriately. If a routine review or investigation (e.g., following a report) determine non-compliance or inappropriate activity, BCC will enact a firm and responsible response to demonstrate its position against unlawful engagement of personnel.

BCC’s management and employees are committed to continually exceeding customer’s expectations and ensuring that quality is ingrained in every aspect of the business.

We achieve this by:

• Considering the context of BCC and aligning the management system with the strategic direction;

• Complying with all applicable legal and other requirements, as identified in the legal register;

• Setting measurable objectives and targets for our quality performance, and regularly monitoring them;

• Establishing, applying, maintaining and continually improving our quality management system – in accordance with ISO 9001:2015;

• Working closely with our clients to meet their growing needs;

• Selecting suppliers that work to our high standards;

• Providing effective supervision to uphold rigorous quality assurance and quality control standards.

To continually improve and enhance customer satisfaction, we engage regularly with our clients, suppliers, employees, and subcontractors. Employees are supported with ongoing training and personal development to meet our business commitments. This policy is reviewed annually to ensure it remains in line with our strategic direction and responsibilities.

BCC is dedicated to environmental conservation and sustainability and reducing any adverse environmental impact from our workplace activities, selection of products and services.

BCC works with clients, suppliers, and other stakeholders to cultivate solutions that:

• Reduce and recycle waste wherever possible;

• Prevent pollution;

• Use organic resources responsibly;

• Meet community aspirations for a sustainable future.

Through our systems and procedures, we:

• Identify and assess the environmental impact of our operations;

• Minimise negative impact such as noise or dust, on those who may be affected by our work activities;

• Comply with all applicable legal and other requirements, as identified in the legal register;

• Require employees and sub-contractors work to our high standards, and satisfy all appropriate environmental laws, regulations and standards through site HSEQ management plans;

• Communicate this protocol to employees, sub-contractors, suppliers and other partners.

We have set measurable objectives and targets for our environmental performance, that are based on our operational experience. These are regularly monitored to identify areas for improvement and ensure we continue to minimise our impact on the environment.

Our management system is compliant with ISO 14001:2015, and is continually improved through training, review, research and development, and through consultation with customers, employees, sub-contractors and other stakeholders. This policy is reviewed annually to ensure it remains in line with our strategic direction and responsibilities.

BCC’s primary concern is the safety and health of our employees, clients, contractors, and the wider community that may be affected by our work.

BCC management are committed to removing or reducing risk, and we achieve this by:

• Providing safe systems of work;

• Ensuring safe plant and equipment;

• Complying with all applicable legal and other requirements, as identified in the legal register;

• Complying with all appropriate legislation and standards, particularly Work Health and Safety Act 2020 and Work Health and Safety Regulation 2022;

• Communicating and consulting with employees, sub-contractors and clients;

• Reporting of all hazardous situations, working conditions, accidents and injuries for corrective action and prevention.

Proactive health and safety is a core value of BCC’s culture. Every employee and subcontractor is aware of their responsibilities and moral obligation to ensure their own health and safety and that of others. Everyone is encouraged to work as part of a team to high standards, with a shared vision and objective to eliminate all work-related injuries and illnesses.

We have set measurable objectives and targets for our health and safety performance, that are based on our operational experience. These are regularly monitored to identify areas for improvement and ensure we are working in as safe an environment as possible. Our management system is compliant with ISO 45001:2018, and is continually improved through training, review, research, and development, and through consultation with customers, employees, sub-contractors and other stakeholders. This policy is reviewed annually to ensure it remains in line with our strategic direction and responsibilities.

Welcome to www.bcc.com.au (the "Website"), operated by the following entity:

Ballardong CDI Contracting Pty Ltd (ABN 18 661 913 622)

(referred to as "BCC", "we", "our" or "us").

By accessing or using this Website, you agree to be bound by the following Terms of Service. If you do not agree with any of these terms, you must not use the Website.

1. Use of the Website

The Website is provided for general information about BCC and for users to make enquiries or submit job applications. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Website by, any third party.

2. Personal Information and Privacy

We only collect personal information submitted by you through our contact or job application forms. By submitting any form on the Website, you consent to BCC collecting and using your information in accordance with our Privacy Policy.

You are responsible for ensuring that any information you submit is accurate, current, and not misleading.

3. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, video, layout, and design, is the property of BCC or its licensors and is protected by Australian copyright and intellectual property laws.

You may not copy, reproduce, republish, adapt, transmit, or distribute any content from this Website without prior written consent from BCC, except where such use is permitted under the Copyright Act 1968 (Cth).

4. Third-Party Links

The Website may include links to third-party websites for your convenience. BCC is not responsible for the content or availability of these external sites, nor does the inclusion of any link imply endorsement or approval.

Use of third-party websites is at your own risk and subject to their individual terms of use and privacy policies.

5. Limitation of Liability

To the extent permitted by law, BCC excludes all liability for any direct, indirect, or consequential loss or damage arising from your use of, or reliance on, the Website or its content, including any errors or omissions.

We do not guarantee that the Website will be available at all times or free from viruses or other harmful components.

6. Changes to These Terms

BCC may update these Terms of Service from time to time. Any changes will be effective immediately upon being posted on this page. Continued use of the Website constitutes acceptance of the revised terms.

7. Governing Law

These Terms of Service are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of Western Australia.

8. Contact Us

For any questions about these Terms of Service, please contact info@bcc.com.au

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